We currently ship to US and Canada offering our customers with the most efficient shipping rates and fast delivery.

Aside from helping your home smell nice, home scenting can help you improve your mood and
create the perfect relaxing ambiance.

Getting your brand a signature scent can help you attract the right customers, create deeper
connections with them, strengthen brand loyalty, and increase your sales.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We completely get it, we change our minds too!
Yes, you can cancel your order and request a refund within 30 days from the date of purschase.
Please note that shipping fees are non-refundable in the case of returns.

Please contact us at sales@scentino.co for more details.

This technology utilizes cold filtered air and air pressure to diffuse oils into dry, fine mist and
create even, subtle scenting.

We have two types of diffusers – Standalone diffusers which do not require A/C to work with and HVAC
units that require a central A/C system to operate.

No, you can use our AirHVAC diffuser with your central AC system’s heat settings or fan mode. However,
please note that the warm air will deliver a slightly stronger scent.

There are a few key factors to get the best results. Generally if you're scenting one of our AirMini, AirSlim or even AirPro diffusers, We suggest you to place it in the primary area of your home or office; However you can place the diffuser where you want to experience scent the most.
If you're using AirHVAC, you will need a central A/C system to connect it to which will diffuse the air evenly through the ducts.

No, your diffuser must always be upright when there is oil in the bottle. This is to avoid spillage that
may damage some internal components of the diffuser.

Follow these simple steps:
1. Unplug the diffuser and use a rubbing alcohol to rinse out the diffuser bottle.
2. Add about 10-20ml of alcohol to the diffuser bottle and let it diffuse for 5-10 minuets.
3. Turn off the diffuser and empty the diffuser bottle and let it dry.

This is an individual choice. However we recommend to set it between 30-40% which is considered a normal intensity.

All of our diffusers come with 1 year warranty.

Please note that oil spill, physical and water damaged and damaged caused by using other oils are not covered under warranty.

Yes of course! We'll provide you our sample pack with all of our scents included.

All of our oils meet the highest safety standards and are regulated by IFRA (International Fragrance Association)

This depends on the intensity and the work time of the diffuser
Typically, a 120ml bottle with the working time of 7hrs/day would approximately last 1 month.

Yes, all of our aroma oils are Pet friendly, natural ingredients, vegan, non-GMO, non-hazardous, non-checmical, non-carcingens, non-phthalates.

All of our oils are manufactured in FRANCE and are made from natural and high quality ingredients.

Yes, you can subscribe, choose your delivery frequency and save 20% on your aroma oils.
You may also cancel, skip or pause your subscription at anytime.

Yes, If you're on the subscription plan, you can log in to your subscription portal and change to another scent.

Our diffusers are designed and tested to work uniquely with our oils only.
Using other oils may cause damage to the diffuser which will result in having your warranty voided.

Please contact our scent marketing specialists. We would be happy to examine your company
identity, philosophy, objectives, and message and find the perfect scent for your brand.